Their Service Department Manager is by far the rudest person I have ever had to deal with. Previously took my vehicle in to get checked out and he had terrible communication and hardly even acknowledged me. Then, when I called later to follow up, he was extremely rude, spoke very aggressively, and talked down to me. I ended that phone call feeling bullied and because of that I will no longer take my vehicle to them. It is unfortunate because I prefer to bring my Jeep to a Jeep dealer and they are the closest to me, however I would much rather drive a longer distance than have another negative experience like this one. Regardless of the amount of a bill or what I was questioning with them, no auto dealership should have this type of customer service on their front line. I am not sure how Krueger Auto and Truck Villa Inc. is okay with this type of image being displayed but I will no longer put myself in the position to be subject to that type of treatment.
Fast service, helpful sales team, would recommend!
Friendly and helpful staff on hand to help you choose the right vehicle.
Excellent Dealer
Krueger Auto Truck Villa Inc is a US Car Dealer based in Waverly, Iowa. Krueger Auto Truck Villa Inc is located at 2320 5th Ave NW, Waverly, IA 50677, USA.
Please contact with Krueger Auto Truck Villa Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Krueger Auto Truck Villa Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.