I bought a new spa there four years ago or so. I called them about two months ago that my tub had a leak. After a few calls the service guy showed up.
Guess i will either haul it to another dealer or trade it for one where they service what they sell.
He never did narrow it down where it leaked. He said i will be back in a couple of days. A few weeks later i stopped in to ask if they had another tech that knew more. They told me they didn't. He was the go to guy.
I am so disappointed. I cant even give them a star. I guess i had to give them one star to post it.
He took the sides off, he looked at it like it was the first one he had ever seen. He said i bet it is the seal by the pump which it was not leaking there but after he took it apart and put it back together then it leaked there. At this point i am not sure he can do much more than hook up a garden hose let alone actual plumbing.
just sad.
I hope his other customers are seeing more knowledge than i experienced. Otherwise that candle will go out soon.
So another month has gone by. I called in again, the office manager/other owner said the guy that was out is the only one that works on the spas and is so busy he is burning the candle at both ends.
Burrier Plumbing Spas Inc is a US Plumber based in Waverly, Iowa. Burrier Plumbing Spas Inc is located at 310 16th Ave SW, Waverly, IA 50677, USA.
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